

A lot of blind courage is also missing. People used to answer to a lot of blind requests in a way that demanded a leap of faith and an effort to establish their own character. It also had a healthy dose of just wait and see. These days people can weasel out of uninformed situations quite a lot. So, we lean to shallow decision models with fewer good intentions accordingly.
Use a form attached to a spreadsheet FTLoG! What a finicky way to dunce your job!